Shipping & Taxes
MWE is currently shipping orders to the U.S. and Canada only at this time. We will be offering international shipments with the launch of our Class 2 laser modules very soon.
Most orders ship with 24 hours of order placement.
MWE accepts credit card payments and PayPal.
Returns and Refunds
MWE offers a 100% satisfaction guarantee. If you’re not happy, we’re not happy. You can return your purchase within 30 days for a full refund.
MWE products carry a Limited Warranty that applies to physical goods, and only for physical goods, purchased from MWE (the "Physical Goods").
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, MWE will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use.
What will we do to correct problems?
MWE will either replace the entire product, or components of the product at no charge, using new replacement parts.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from MWE is 1 year from the date of purchase. A replacement Physical Good or part assumes the remaining warranty period from the original date of purchase.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
conditions, malfunctions or damage not resulting from defects in material or workmanship
This Limited Warranty does not cover the following:
batteries used within any MWE products
defects in woodworking craftmanship
What do you have to do?
To obtain warranty service, you must first contact MWE to determine the problem and the most appropriate solution for repair.